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Michael R. Murphy joined the group Member News 9 years ago

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Michael R. Murphy joined the group Must Read Blogs! 9 years ago

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Michael R. Murphy posted an update in the group For Plan Sponsors 9 years, 2 months ago

How often should plan sponsors meet with service providers? Monthly, quarterly, semi-annually, or annually? A plan and its investment option menu is like an aircraft carrier – it takes a long time to turn it. Unless something dramatic happens, meeting more than once a year may lead to short-term reactive decision making, which may not be in the b…[Read more]

Tim Wood replied 9 years, 2 months ago
Chris,
While I do understand your point, I prefer to meet with the participants twice annually, if possible. To be fair, we have some clients whom only allow a once a year set of meetings, but those employees are offered the opportunity to visit with us at any time of the year by phone or email to answer any questions.
Twice per year works out…[Read more]
Carol Skinner replied 9 years, 2 months ago
Meeting face-to-face with client at least once a year is critical. The number of on-site visits per year really depends upon the client’s preferences, so each client should have a customized schedule calendared a year in advance.
However, I think the frequency is only part of the consideration when thinking about meeting with clients. Who y…[Read more]