The challenge is plan sponsors often can’t determine if an account is forgotten until some triggering event. And by that time, it’s too late.
Tag "Peter Nerone"
Nobody’s perfect. It’s unfair to expect recordkeepers to be. Everyone makes mistakes—even recordkeepers. The problem is what happens when a mistake occurs.
How do you solve, for example, the problem of integration between the payroll software and the 401k recordkeeper’s website?